Huntsman Federal Credit Union 

Online Privacy Policy

Huntsman Federal Credit Union is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. We want to provide to you the credit union’s online privacy policy and practices concerning the personal information we collect while you visit our website.

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications and other forms through our website
• Information about your transactions with us
• Information we receive from a consumer reporting agency
• Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions

This information is only used in order to fulfill your requests for credit union offered products via our web applications. Information such as your e-mail address, etc. that you provide via these applications are only used to communicate with you and are not sold to third parties. The applications available through our website are secured by 128-bit SSL encryption (Secure Socket Layer). These security controls are in place to ensure that non-public personal information you submit to us via our online applications is secure. We also provide security controls internally to be sure that members’ information stored in files and on computers is secure. Only authorized users are allowed to view your information once it enters the credit union.

Information that is public non-identifying information is captured from each unique visitor that browses our website, whether or not they are a member of Huntsman Federal Credit Union. This information is for web tracking purposes only and you cannot be identified by this information. Examples of the type of information gathered is how many visitors our site receives in one day, which pages were visited, length of visit to each page on the site, what browser software was used to view the site, etc. This information helps us to evaluate the usefulness of pages within our site. 

Digital Insight Corporation services our 24 Hour Online Account Access product, where your transactions are secured by their SSL Encryption code.

Parties Who Receive Information From Us

We may disclose nonpublic personal information about you to the following types of third parties:

• Financial service providers, such as insurance companies
• Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers, plastic card processors, and government agencies

Disclosure of Information to Parties That Provide Services to Us

In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services. We may disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our member’s privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Disclosure of Information About Former Members

If you terminate your membership with Huntsman Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What Members Can Do to Help

Huntsman Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

• Protect you account numbers, plastic card numbers, PINs (personal indentification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks you for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
• Keep your information with us current. If your address or phone number changes please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
• Let us know if you have questions. Please do not hesitate to call us – we are here to serve you!